Client: Hewlett-Packard (HP)
The situation: Hewlett-Packard (HP) is focused on speed, innovation and results. More than a decade ago, an internal needs analysis indicated that getting high-quality products to market quickly depended on the ability of HP’s highly technical leaders to motivate, coach and support their teams. As it looked for a leadership development process that would appeal to – and make a difference for – its population of engineering managers and project managers, its partnership with BlessingWhite was formed.
The approach: HP was an important client partner in the development of our original Technical Leadership program as well as the more recently introduced Leading Technical People+ – a blended learning process for leaders of expert employees. From the first sessions to the most recent, BlessingWhite facilitators have conducted sessions at HP facilities worldwide, maintaining consistency of concepts and skills while adapting the delivery to a diverse audience.
The results: Our highly relevant program remains a key component of HP’s learning structure for managers and supervisors. It is offered on an open enrollment basis and has continued to draw participants based on enormous popularity and strong recommendations from those who have attended. Participant reactions to the content and delivery are exceptional. As a results-oriented company, HP conducted a measurement study to demonstrate a clear return on investment. Pre- and post-training video evaluations showed significant behavior change and increased effectiveness. Leaders within the organization also attribute reduced time to market, quality improvements and increased employee motivation to their managers’ application of BlessingWhite’s concepts and skills for leading a technical workforce.