Johnson Controls, Incorporated
The situation: Johnson Controls has expanded remarkably since Professor Warren Johnson founded the company to manufacture his invention, the electric room thermostat. Since its foundation in 1885, JCI automotive has grown into a global leader in automotive experience, building efficiency and power solutions.
The company provides innovative automotive interiors that help make driving more comfortable, safe and enjoyable. For buildings, it offers products and services that optimize energy use and improve comfort and security. Johnson Controls Incorporated also provides batteries for automobiles and hybrid electric vehicles, along with systems engineering and service expertise.
The company employs around 140,000 people in 1,300 locations worldwide. Given the nature of the business many people are technical experts – engineers and R & D professionals.
JCI automotive identified that those who lead these people need to understand the special nature of a technical workforce in order to help individuals maximize their contribution.
Client: Munich Re America, a leading reinsurance provider in the US.
The approach: Focusing at first on Directors and Managers and more recently on the supervisory level Johnson Controls are using a customized version of the BlessingWhite program Technical Leadership.
This includes 5 tailor-made online management competency profiles – one of which can be selected as a participant commences the online element of the program. Workshops are run on an ongoing basis and around 100 leaders have participated to date.
The results: The program is now in its 4th year and continues to deliver satisfied participants who leave with a clearer perspective on role of a leader working with technical professionals.